Contact Us

If you wish to contact a member of the Farmers Hiring Team, email us at, we are constantly checking this inbox. We will respond to your questions within 24 hours during business days. If you have a technical question on how to Apply or how to complete the create profile process, click the tab at the bottom of the page labelled 'Technical Support' to communicate to a member of the technical team. Before making contact we urge you to review our frequently asked questions below:

Frequently Asked Questions

  • Where do I send my CV if I'm interested in jobs?

    Please do not take your CV into our stores as all recruitment for Farmers is managed through the Human Resources team. In order to be considered for a position with us, you need to create a profile and apply for positions online.

  • What's the difference between registering a profile versus a job application?

    The first part of the process in applying for a position is the creation of your profile. Your profile includes all of your personal details, CV and any preferences such as pay rate, locations, hours and days of availability.

    As part of your profile, you can also indicate whether you're interested in being emailed job vacancies that match your preferences. We refer to this as "job alerts". The more accurate your profile, the more accurate the job vacancies you'll be alerted to.

    If you do find a job that you're interested in, simply click 'Apply'. You may be asked some additional questions relevant to the particular position you're applying for. This is known as your job application.

  • I'm having a technical difficulty. Where can I get some help?

    We use a database called SnapHire which is owned and managed by a supplier. If you have technical difficulties and are coming unstuck with either your profile or your application, you can use the "Technical Support" tab at the bottom of the page contact their support team.

  • What does an "expression of interest" mean?

    There are certain positions where we prefer to advertise for expressions of interest on an ongoing basis. These ads will be clearly marked as 'Expressions of Interest'. Unlike jobs where we manage a selection process, our expressions of interest are longer term. Simply put, it's putting you on our radar as you've now entered into a talent pool. We will be in touch with you if you match the requirements of a current vacancy.

  • How does Farmers' Christmas recruitment work?

    We do have a very large database and prefer to use this before going to market for seasonal positions. If you are interested, you can create a profile and list "Christmas" as one of your preferences. That way, you should come up on our radar in September-October, when we start our Christmas Recruitment process.

  • How do I change or reset my password?

    Click on "Forgotten your password". Enter the email address you registered with and you'll be sent an email to reset your password. If you cannot remember your email address, contact the SnapHire support team using the "Technical Support" tab at the bottom of the page.

  • The system tells me I'm already registered

    Click on "Forgotten your password" on the login form. Enter the email address you registered with and you'll be sent an email to reset your password. If you cannot remember your email address, contact the SnapHire support team using the "Technical Support" tab at the bottom of the page.

  • I've already submitted an application. What happens now?

    Unless we're advertising on an ongoing basis for expressions of interest, all other job vacancy advertising includes a close date. Once the job advertising has closed, the Farmers HR Shared Services team will shortlist CV's. If you are suitable you will be contacted by telephone and if unsuitable, by email.

  • What evidence is required to prove my eligibility to work in New Zealand?

    New Zealand Citizens (born in New Zealand)
    New Zealand Passport; OR
    New Zealand Birth Certificate; AND
    Photo identification such as a New Zealand Drivers Licence or Student Identification

    New Zealand Citizens (born Overseas)
    Either a New Zealand or Foreign Passport; OR
    Certificate of Citizenship; AND
    Photo identification such as a New Zealand Drivers licence

    New Zealand Residents
    Foreign Passport (includes your Residency Visa/Permit)

    Visa Holders (e.g. student, work, visitor etc)
    Foreign Passport (includes your relevant Visa)

    Note, if your name has been changed e.g. through marriage, we will also need the legal document confirming name change e.g. Marriage Certificate.

  • When will I be required to provide evidence of my entitlement to work in New Zealand?

    You will be asked to indicate your circumstances as part of the application process. Should you then be invited to interview, you will need to bring the evidence with you. A Farmers Manager or a member of Human Resources will sight, copy and verify the evidence.

    If your application is successful and you are offered a position with Farmers, we will retain copies of your entitlement on your personnel file. If your application is unsuccessful, your information will be retained until the end of the selection process and then destroyed.

    Please refer to the New Zealand Immigration website:

  • What kinds of pre-employment checks does Farmers do?

    You must give Farmers permission on your application form to conduct background checks for your application to be progressed, post interview. Ministry of Justice (MOJ) checks and Credit Checks (Veda) are undertaken for all candidates.

    You must provide us with your referees' details, including permission for Farmers HR to undertake the references on your application form. A minimum of two reference checks with recent/current managers is conducted prior to any offer being made.

  • What is Farmers' policy on work visas?

    Your visa must have at least 12 months remaining before the visa expiry. Suitable candidates with less than 12 months may be considered for fixed term or temporary positions only. Candidates with visas must abide by all relevant conditions detailed on their visa.

  • What do I do if I'm interested in Support Office vacancies?

    Please search under our 'current vacancies' section for any Support Office roles listed on our website. You can find these if you select 'Auckland - Support Office' as your location preference.

  • I'm having trouble uploading my CV

    This is usually related to two issues. Either your CV is too large or in the incorrect format. Both are easily fixed.

    Too large? Remove any clipart or graphics you've saved in your CV and try again. Wrong format? Re-save as a Word or text document and try again.

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